Do you ever find yourself puzzled by the gray areas of the ADA? How can you balance competing needs while providing effective accommodations? For example, what if a new hire is allergic to the CEO’s service animal? What if an employee wants to use a phone app to manage her medical condition, but phones are restricted in your building? What if your employee needs new hearing aids to access your upgraded phone system? JAN is here to help. Join Lisa and Teresa for an in depth discussion of some of JAN’s most perplexing scenarios.