girl with stethoscope

Having a child with a disability or special healthcare need means parents face questions about medical care, insurance and service options.

Our Healthcare team can help you with Medicaid, TEFRA, appeals and managed care information. We can provide applications and provide support in person or over the phone.

Need help? Call our Support and Information Line at 1-800-578-8750.

SC Medicaid Annual Review Processes Resuming April 1, 2023

SCDHHS is preparing to resume its standard annual review process for all Medicaid members. This does not mean all cases are up for review on April 1 but that HHS will review groups of cases each month over the 12-month period beginning April 2023. This means some members will not receive their notice or annual review form until March 2024. The latest information about this process can be found at:

To receive the latest review updates, all current Medicaid members must provide their current contact in formation. To update home address, phone number and email address online visit or call (888) 549-0820 Monday through Friday from 8 a.m. to 6 p.m. For in-person help, members can visit their local eligibility office. Member(s) will need their Medicaid card or Social Security number, date of birth, phone number and new address to make changes. 

Toolkit: End of the Public Health Emergency

For providers: SCDHHS has a provider fact sheet with additional information.

Not sure how to set up your Citizen Portal account withi SC Medicaid’? This new video from SC DHHS (tag) explains the process for setting up an account to apply for Medicaid or check the status of an application. Click here for the full video:  How to sign up for a Citizen Portal ( account

Find a provider in your area

Check our Family Resource Portal and search the services you need near you.

Medicaid, TEFRA, Marketplace, Private Insurance

Learn about healthcare coverage and find the right fit for your families needs.

Need help with your TEFRA Application?

Our skilled staff can answer any question you have, walk you through anything that’s confusing and even review your application with you before you submit. Call the Support and Information Line at 1-800-578-8750

InfoAble Portal and Center for Disability Resources Library

The CDR Library is a collaborative effort between BabyNet, CDR, SCDDSN, and USC School of Medicine Library. The CDR Library consists of books, videos, brochures, and audiotapes covering a variety of disability-related topics and includes the InfoAble Portal.