Job Title: Training & Communications Coordinator
Reports To: Senior Director of Special Education
Location: State Office, Columbia, South Carolina (Hybrid; statewide travel required)
Employment Type: Full-Time, Exempt
Position Summary
The Training & Communications Manager manages training logistics, develops communications and outreach materials, supports digital learning production, and ensures training events and materials are delivered accurately, on time, and in alignment with organizational priorities. This role requires strong attention to detail, excellent organizational skills, technical proficiency, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Training Coordination and Operations
Coordinate logistics for trainings, webinars, workshops, and conferences
Manage calendars, registrations, schedules, materials, and event preparation
Track deadlines, deliverables, and follow-up items for training initiatives
Prepare agendas, reports, meeting notes, and training documentation
Maintain accurate attendance records, evaluation data, and training files - Communications and Messaging
Develop training communications and promotional materials in collaboration with the Senior Director of Special Education
Draft and distribute emails, responsible for creating, writing training newsletter, flyers, website updates, and social media posts
Ensure messaging is clear, family-friendly, culturally responsive, and consistent with organizational brand
Support storytelling and outreach to increase training participation and engagement - Content Support and Digital Learning
Support production of training materials, slides, handouts, and digital learning resources
Format, edit, and publish approved educational content
Assist with webinars, online learning modules, and training newsletters
Ensure materials meet accessibility standards and inclusive communication practices
- Outreach and Engagement
Promote trainings and learning opportunities to families, partners, and stakeholders
Support outreach strategies to reach underserved communities
Maintain training-related website and digital content
Coordinate with internal teams and external partners to expand participation - Evaluation and Reporting Support
Administer post-training surveys and collect participant feedback
Compile attendance data and evaluation summaries
Identify trends and support improvements to training delivery
Assist with reporting and data tracking in collaboration with leadership - Administrative and Team Support
Support cross-departmental coordination related to training initiatives
Attend organizational meetings as required
Maintain confidentiality and accurate program records
Perform additional duties as assigned
Qualifications
Education and Experience
Bachelor’s degree in Communications, Marketing, Education, Public Relations, Business, or a related field
Two to five years of experience in training coordination, project management, communications, project coordination, event planning, or program support
Required Skills and Competencies
- Highly detail-oriented and organized
- Tech-savvy and comfortable learning new tools quickly
- Self-motivated, proactive, and dependable
- Strong at managing deadlines, logistics, and multiple moving parts
- A clear communicator who writes well and follows through
- Strong project management skills
- Comfortable working independently while staying accountable
- Calm under pressure and able to problem-solve in real time
- Energized by coordination, execution, and getting things done
- Exceptional organization, attention to detail, and follow-through
- Strong time management and ability to meet deadlines
- High comfort with technology and digital tools
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Experience using Zoom, Teams, or webinar platforms
- Experience using Canva or Adobe or similar design tools
- Experience using email marketing platforms (Mailchimp, Constant Contact, or similar)
- Ability to manage multiple projects at once without losing accuracy
- Strong written communication, editing, and proofreading skills
- Ability to learn systems quickly and work independently
- Strong professionalism, reliability, and work ethic
*Parents of children with a child that has a disability, chronic health condition, or an individual with a disability are strongly encouraged to apply.
Comments are closed.